1. How can I download my candidates' results?
2. How can I see the questions and answers to the tests?
3. I am not seeing the results from my culture add survey. Why is this?
4. Why are my candidate scores so low?
Analyzing results questions
How can I download my candidates' results?
To download your individual candidates' detailed scores, go to the specific candidate's results screen. At the top of the screen, press the Download results icon (a cloud with a downward pointing arrow). Depending on your plan, you will have different options for the available formats of the download:
- Excel and CSV formats will provide you with a spreadsheet detailing the candidate's scores, your rating, and notes, as well as information from the anti-cheating monitor.
- PDF format, available to customers on the Free Forever, Starter, and Pro plans, provides you with a report more similar to what you can view from the dashboard. It includes all of the above information, as well as more detailed results for personality tests and links to the candidates' answers to custom questions.
You can also download the full assessment results and statistics from the assessment overview. This guide provides detailed instructions on how to do this.
How can I see the questions and answers to the tests?
While we fully understand why knowing the questions and answers could be insightful, we keep our questions and answers hidden to protect the integrity of our tests. However, you can make use of detailed scoring to see how your candidate performed.
Some candidates might try to sign up for a free trial pretending to be a customer. If we showed the answers, this would allow those candidates to cheat because they'd have access to the answers just like you!
Additionally, showing the answers increases the risk of the questions and answers leaking to the internet. If that were to happen, a simple Google search would allow your candidates to get perfect scores. That's not good for you!
That said, we completely empathize with the need to see more insight into your candidate's performance. Here are a few ways you can gain more insight into your candidate's performance:
- Have yourself or the hiring manager take the test: Inviting yourself to the assessment gives you first-hand experience of what your candidate will go through and establishes an initial benchmark.
- Use percentile scoring, also known as percentile rank scoring, by changing from the percentage of correct answers to the percentile.
I am not seeing the results from my culture add survey. Why is this?
This is likely because you have not set your answers for the survey. We do not have default answers for this, as each job posting will have different requirements. Either you or a colleague can set the answers for the survey, these answers can then be reused for future surveys if needed.
Why are my candidate scores so low?
The default benchmark setting is All Candidates. This means they are being compared to all other candidates who have taken the same tests. With this benchmark selected, the score shown is a percentile rank. If a candidate has 40% displayed, this means they performed better than 40% of candidates who took the same test. While this may seem low, bear in mind that they are potentially being compared to thousands of others.
To see the percentage of correct answers your candidate achieved, select the % correct benchmark.
What is benchmark scoring?
Benchmark scoring allows you to make fair comparisons between candidates. Your candidates' tests are scored as a percentile rank, demonstrating how they performed relative to other candidates. This allows you to fairly compare your candidates against each other, or others with similar qualifications, seniority level, or experience!