1. Can I get a notification when a candidate completes an assessment?
2. Can TestGorilla be used for training or educational purposes?
3. Do you offer reseller rates?
4. How do I turn off proctoring measures?
5. What if I have an expired assessment?
6. Is TestGorilla GDPR compliant?
7. Is TestGorilla SOC2 compliant?
8. Will our data be private and safe?
Other questions
Can I get a notification when a candidate completes an assessment?
You can turn on email notifications by clicking on your name and selecting Notifications from the dropdown menu. Click the checkbox and Save changes to enable this setting.
Can TestGorilla be used for training or educational purposes?
Our platform is not intended for education or training uses, but we do have customers who use it for this purpose. Customers on the Pro plan can create their own tests, have them scored by our platform, and then see the detailed results. Creating your own test offers you some control over the questions your candidates will be asked, as all questions will be of your creation.
Tests from our test library have question banks of at least 100 questions each, with questions chosen at random every time a test is added to an assessment. Regardless of whether you use a created test or tests from our library, we do not display the answers the candidate chose.
While some of our tests are based on frameworks set by various governing bodies, such as CEFR and IPIP, our tests cannot contribute towards any official qualifications.
Do you offer reseller rates?
We do not currently offer reseller opportunities, nor do we have current plans to offer this.
How do I turn off proctoring measures?
Snapshots are the only part of our proctoring measures which can be deactivated. You can do this in Step 4 of your assessment creation process.
What if I have an expired assessment?
There used to be a 60-day limit on active assessments after which they would expire. This was done to protect the integrity of the tests and their content. However, based on customer feedback regarding this limit and the impact it made on hiring processes, we made the decision to remove the 60-day limit on June 21st, 2022.
Expired assessments remain expired, and if you'd like to continue using them, you can make a cloned version.
The longer an assessment remains active, the greater the risk of its content being leaked. If this were to happen, your candidates could simply perform a Google search to find the correct answers. This would defeat the whole purpose of screening them.
To ensure the content remains fresh, and your candidates can be screened adequately and fairly, we still highly recommend cloning your assessment after 60 days and inviting candidates to the new assessment. This will generate a new batch of questions for each test, keeping your assessment fresh.
Is TestGorilla GDPR compliant?
Yes, TestGorilla is fully compliant with GDPR, Europe’s data privacy and security law, which requires businesses to protect the privacy of EU citizens. For more information about GDPR in general, see the EU's guide to GDPR compliance.
Our privacy policy is up to date according to GDPR. You can find our privacy policy here.
Is TestGorilla SOC2 compliant?
Yes, TestGorilla received the SOC2 compliance certificate after completing an independent outside audit. Obtaining this certification means TestGorilla meets the AICPA standards for data security.
Our public SOC3 audit report, covering our SOC2 controls on a high level, is available upon request.
Will our data be private and safe?
Yes, your data is private, protected, and GDPR compliant. TestGorilla is hosted by Amazon Web Services (AWS) on secure servers located in Ireland. The AWS infrastructure is designed to be one of the most secure computing environments in the world.
Additionally, we have our own strict security protocols and make daily backups of all of your data. As a data processor, we are fully GDPR and SOC2 compliant.
You can review the fine print here.