Legacy plans

When we stop offering a plan to new customers it becomes a Legacy plan.

Our team works hard to make sure TestGorilla gets better each day. This often means new features and improvements, new tests, and even localizing into other languages. As TestGorilla evolves, our plans do as well. Our priority is to offer legacy customers a policy for plan changes that are fair and transparent, but we also have to be mindful of doing what's right for the business long-term.

Approx. reading time 8 minutes

In this article

1. What is a legacy plan?
   1. How this might affect you
2. May 2026 changes
3. July 2025 changes
   1. Starter plan
      1. Starter plan pricing
   2. Pro plan
      1. Pro plan pricing
4. July 2023 changes
   1. Pay-as-you-go plan pricing
   2. Scale plan pricing
   3. Business plan pricing
   4. Feature comparison
   5. Usage details
   6. Billing cycles
   7. Explanation of credits
      1. Assessment credits
      2. Candidate credits
      3. Examples of credit usage
5. June 2022 changes
6. Plans predating August 2021
7. Common questions

What is a Legacy plan?

When TestGorilla stops offering a plan to new customers, it becomes a Legacy plan. Customers who had these plans when they were discontinued were given the option to remain on them for the time being. However, the plans are no longer offered to new or returning customers.

On your Plan & billing tab, you'll see the word legacy in parenthesis next to your plan name, if you're on a Legacy plan. 

How this might affect you

If you’re on a Legacy plan, you’ll be able to continue with the plan when it’s time for it to renew, but eventually, you will be migrated to one of the new plans. Of course, we will notify you before we make any changes to your plan, as detailed in our Terms of use.

If you are a returning customer and your previous plan is no longer listed on our pricing page, it’s now a Legacy plan. You will not be able to purchase your old plan. You will have to choose from one of our current options.

May 2026 changes

As of May 2026, we are retiring all of our legacy pricing plans. When your legacy plan renews, it will now renew on one of our current pricing plans. If you would like to review our current plans, Core and Plus, you can do so here. 

The account owner can change plans at any time via the Plan & Billing tab. For details about changing or canceling your plan, check out: Subscribe to, change, or cancel a plan. If you would like to upgrade or downgrade your account and you are on a legacy plan, you will only be able to choose from the current Core and Plus plans. You can still downgrade to the Free forever plan at any time. The Free forever plan includes 10 credits per month, AI Resume Scoring on every applicant, 5 essential skills tests, the ability to build your own one-way and conversational AI video interviews, custom questions, and qualifying questions.

July 2025 changes

In July 2025, we retired our Starter and Pro plans. If you signed up for a Starter or Pro plan before this date, your plan will continue for one year with the features that it includes at the time of purchase.

Below, you will find an outline of these plans as well as the pricing.

Starter plan

Our Starter plan allows unlimited candidates and assessments and a range of features and benefits designed to streamline your hiring process. 

The annual & monthly subscription price for both the Starter and Pro plans is based on the number of full-time employees your company has.

The following features are included:

• Unlimited access to our entire library of over 400 tests
• Each of your assessments can include any combination of up to five tests and five custom questions from the following types:
  • Multiple-choice
  • Essay
  • File upload
• Unlimited account users
• Generate unique public links to gain insight into where candidates come from.
• Qualifying questions to filter out candidates who do not meet specific criteria
• Bulk invite candidates by uploading a CSV or Excel of email addresses
• Test recommendations for each job role
• Assessment templates based on job roles
• Company intro/outro videos to personalize assessments
• Customizable invitation and rejection emails
• Candidate tracking with stages from invited to hired
• Candidate anti-cheating measures
  • IP address logging to avoid multiple attempts by the same candidate
  • Location logging (based on IP address)
  • Webcam snapshots (with the option to turn off)
  • Full-screen mode detection (to avoid research during a test)
  • Randomized questions per test
  • Time limits on tests
  • Copy and paste disabled
• Reporting and analytics
  • Excel and CSV downloads of assessments and individual candidates
  • Comprehensive overview of all current and past candidates
  • Scoring benchmarks for candidates with percentile rank scoring
  • Add your own ratings and personal notes
  • PDF report downloads of the assessment overview of each candidate

Starter plan pricing

Pro plan

Our Pro plan builds upon the features of the Starter plan, offering a comprehensive set of tools to further optimize your hiring process. In addition to all the features included in the Starter plan, here is what else you can expect from the Pro plan:

• One-way video interviews
• Use our test creator to make your own custom tests to add to your assessments
• Multiple public links to invite candidates
• Brand assessments with your logo and color
• Numerous ATS integrations
• API access (based on your company size)
• Fast lane support SLAs

Pro plan users with over 100 full-time employees will also be assigned a dedicated Customer Success Advisor (CSA).

Pro plan pricing

July 2023 changes

In July 2023, we made changes to our premium plans. If you signed up for a Pay-as-you-go, Scale, or Business plan before this date, your plan will continue for one year with the features that it includes at the time of purchase.

When your plan comes up for renewal, you will automatically be renewed on your existing plan. If you have questions about feature changes between the two plans, please search your inbox for our email or get in touch with our success team.

Pay-as-you-go, Scale, and Business plans use our previous credit system. Below, you will find an outline of these plans, along with the credit system, as well as examples of its usage.

Additional features of the Pay-as-you-go plan:

• Unlimited access to our entire library of over 400 tests
• Each of your assessments can include any combination of up to five tests and five custom questions from the following types:
  • Multiple-choice
  • Essay
  • File upload
• Welcome videos for candidates
• Unlimited account users

See all features

Additional features of the Scale plan:

• Everything in Pay-as-you-go plus:
• Additional custom question types
  • Video response
  • Custom coding challenges
• Create your own custom tests
• Qualifying questions
• Brand assessments with your logo and color
• Advanced user rights
• PDF reports of candidates
• ATS integrations
• Unique invitation links per source

See all features

Additional features of the Business plan:

• Everything in Scale plus:
• API access for custom integrations
• Onboarding training program
• Customer and candidate support SLA

See all features

Feature comparison

Usage details

You can find the usage details of your paid plan under the plan & billing tab, beneath your basic plan information.

There are four headings related to usage, as shown in the below screenshot:

• Assessment credits (from plan)
• Candidate credits (from plan)
• Assessment credits (additional)
• Candidate credits (additional)

The below tables of definitions explain the terms you’ll see under each of these headings.

Credits (from plan)

Credits (additional)

Billing cycles

All currently offered paid plans automatically renew every year, with monthly charges for overage fees. The calendar date that you started your plan determines the date of your billing cycle.

There are two billing cycles to be aware of:

Change your plan

The account owner can change plans at any time via the Plan & billing tab. For details about changing or canceling your plan, check out Subscribe to, change, or cancel a plan.

Explanation of credits

Each paid plan includes a specific number of assessment and candidate credits. It’s important to understand how credits are used. All credits included with your plan expire on the date of your plan’s renewal. Unused credits do not roll over into your next cycle. 

Assessment credits

Assessment credits are deducted from your balance when both of the below conditions are met:

1. The published assessment contains a premium test or feature (i.e. a feature or test not included in the free forever plan)
2. An external candidate begins taking the assessment. An external candidate is someone whose email address is not registered as an account user in your TestGorilla account. Your account’s registered users are considered internal candidates and can freely test your created assessments without expending credits.

Candidate credits

One external candidate taking one assessment uses one candidate credit. However, there are a few things to note about candidate credits:

• A candidate credit is deducted from your balance when an external candidate starts an assessment, regardless of whether they complete it.
• External candidates are any candidates who are not registered users of your account. If you want one of your account users to try an assessment for free, you’ll want to invite them to the assessment through the email address they use to log in to your TestGorilla account.
• Candidates are identified as unique based on email address. This means if you John Smith take your assessment using john@smith.com and johnsmith@gmail.com - the system sees John as two separate candidates.
• If the same external candidate takes two different assessments for your company, this counts as two candidates.
• Candidate credits are only used on Premium assessments — assessments that result in the deduction of an assessment credit.
• Candidates who are disqualified through the use of qualifying questions are prevented from starting the assessment, so they do not count as candidates for billing purposes. This means they do not use a candidate's credit.

Examples of credit usage

To help understand credit usage a bit better, below are five scenarios and how the credits would be calculated:

Scenario one

Emily invites 50 people to an assessment on a free forever plan that includes five free tests and one custom multiple-choice question. No other premium features are used for the assessment. 40 people begin the assessment. 25 people complete it. The other 10 never start.

In this case, Emily created a free assessment because she only used free tests and one free custom question. This means no candidate credits or assessment credits are deducted. 

Scenario two

Emily invites 50 people to an assessment that includes a mix of premium tests and features. 40 people begin the assessment. 25 people complete it. The other 10 never start.

In this case, Emily uses one assessment credit. 40 people begin the assessment, so she also uses 40 candidate credits.

Scenario three

Emily invites 50 people to an assessment that includes a mix of premium tests and features, and includes qualifying questions. 40 people attempt to begin the assessment but 10 are disqualified. 25 people complete the assessment and the other 5 begin but do not finish. 

In this case, Emily uses one assessment credit. 30 people begin the assessment, so she also uses 30 candidate credits. Because 10 of them were disqualified, she saved 10 candidate credits.

Scenario four

Emily invites 10 people to each complete 3 separate assessments that all include a mix of premium tests and features. All 10 people begin all of the assessments. 

Whether or not the candidates complete the assessments is irrelevant, since all of them began all of the assessments. So in this case, Emily uses three assessment credits and 30 candidate credits. We do not recommend using the platform in this fashion.

Scenario five

Emily invites 50 people to complete an assessment. 25 people begin the assessment before day 67. On the 68th day, Emily clones the assessment and invites the other 25 people to the new version of the assessment. 10 people begin the new version of the assessment.

In this case, Emily uses two assessment credits and 35 candidate credits.

June 2022 changes

On June 21, 2022, we made changes to our Pay-as-you-go plan. If you signed up for Pay-as-you-go before this date, your plan will continue for one year with the features that it included at the time of purchase.

When your plan comes up for renewal, you will automatically be renewed on our current Pay-as-you-go plan. If you have questions about feature changes between the two plans, please search your inbox for our email or get in touch with our success team.

Plans predating August 2021

If you are subscribed to a TestGorilla plan predating August 2021, you can find the pricing details for those plans below.

The Rise plan includes:

• Unlimited access to our entire library of over 400 tests
• Each of your assessments can include any combination of up to five tests and five custom questions from the following types:
  • Multiple-choice
  • Essay
  • File upload
• One-way video interviews
• Numerous ATS integrations
• Brand assessments with your logo and color
• Unlimited assessments
  • 3 candidates per month included (monthly subscription) or 36 candidatesper year (annual subscription)

The Scale plan includes:

• Unlimited access to our entire library of over 400 tests
• Each of your assessments can include any combination of up to five tests and five custom questions from the following types:
  • Multiple-choice
  • Essay
  • File upload
• One-way video interviews
• Numerous ATS integrations
• Brand assessments with your logo and color
• Unlimited assessments
  • 20 candidates per month included (monthly subscription) or 240 candidates per year (annual subscription)

The Business plan includes:

• Unlimited access to our entire library of over 400 tests
• Each of your assessments can include any combination of up to five tests and five custom questions from the following types:
  • Multiple-choice
  • Essay
  • File upload
• One-way video interviews
• Numerous ATS integrations
• Brand assessments with your logo and color
• Unlimited assessments
  • 100 candidates per month included (monthly subscription) or 1200 candidates per year (annual subscription)

Common questions

Can I switch from my Legacy plan to a new plan?

Yes, you can switch from a Legacy Plan to one of our current plans. For information on how to upgrade, downgrade, or cancel your plan, please read our guide: Subscribe to, change, or cancel a plan.

I am a returning customer. I would like to continue my previous monthly subscription. How can I do this? 
TestGorilla no longer offers monthly plans. You would need to choose from our current yearly plans, which allow access to an unlimited amount of candidates and assessments.

When is an assessment credit consumed?
An assessment credit is consumed when an external candidate begins taking a premium assessment. For full details on this, check out the section on assessment credits above.

When is a candidate credit consumed?
A candidate credit is consumed when an external candidate begins taking a premium assessment. For full details, see the section on candidate credits above.

How do I purchase more credits?
You don’t need to! If you run out of credits, we’ll refill your account when the annual billing date rolls around. Before that, we’ll automatically charge you for used credits every month. Check out the section on billing cycles for full details. If you find you’re consistently using overage credits and your plan doesn’t renew for a few months yet, it’s worth considering an upgrade. Get in touch to discuss your options!

My Legacy plan has expired, but I need to access information from previous assessments. How can I do this? 
You’ll need to upgrade to one of our current paid plan offerings to access data on an expired plan. If you have questions regarding this, please let us know.

Where can I find information about what my legacy plan includes? 
The Plan & billing tab details the number of credits included with your plan, along with how many have been used. If you have further questions, please reach out to our support team.