Learn how credits work

Managing your TestGorilla credits for the first time? Here’s a simple, beginner-friendly overview to help you understand how credits are purchased, used, and upgraded throughout your hiring cycle. It’s ideal for new users who want clarity before inviting their first candidates.

Approx. read time: 5 minutes


Credit consumption

Some TestGorilla tools are free, some cost credits.

Adding qualifying questions  and custom questions to your assessment is always free.

Using our AI resume scoring tool is always free.

Core plan

Your Core plan includes 250 credits.

An assessment with up to 5 skills tests costs 1 credit per candidate.

Using a One-way AI video interview question consumes an additional credit per candidate.

Sourcing a candidate (contacting them through TestGorilla Sourcing) costs 1 credit.

  • If you source a candidate and later invite them to complete an assessment, you’ll only be charged once for each action: 1 credit for sourcing and 1 credit for the assessment (2 credits total).
  • Credits are only deducted once the candidate completes any qualifying questions and starts the assessment.

Plus plan

The Plus plan offers customized credit tiers.

An assessment with up to 5 skills tests costs 1 credit per candidate.

ID verification (confirming candidate identity with secure ID checks) costs 1 credit per candidate.

Adding a conversational AI video interview to your assessment costs 2 credits per candidate.

Adding a 1-way AI video interview costs 1 credit per candidate.

Sourcing a candidate costs 1 credit, with the same rules as the Core plan:

  • If you source a candidate and later invite them to complete an assessment (with skill tests and a 1-way video interview), you’ll only be charged once for each action: 1 credit for sourcing and 2 credits for the assessment (3 credits total).
  • Credits are only deducted once the candidate completes any qualifying questions and starts the assessment.

Examples

Here’s how credit usage works in practice:

  • Assessment with qualifying questions, custom questions and AI resume scoring = 0 credits.
  • Sourcing only: Contacting a candidate through Sourcing = 1 credit per candidate.
  • Assessment with skills tests only: Inviting one of your own candidates (for example, from a job listing or your talent pool) = 1 credit per candidate, once they start the assessment.
  • Assessment with skills test + conversational AI interview: Inviting a candidate to complete an assessment with an AI interview =  3 credits per candidate.
  • Sourcing + assessment with skills test only: Sourcing a candidate and then inviting them to an assessment (no AI interview) = 2 credits per candidate (1 + 1).
  • Sourcing + ID verification + assessment with skills tests + one-way AI interview: Sourcing a candidate and inviting them to an assessment with an AI interview = 4 credits per candidate (1 + 1 + 1 + 1).

Purchasing credits

The Core and Plus plans are annual, upfront plans — there are no monthly payment options available.

Each plan includes a base credit allocation. These credits can be used throughout the year to invite candidates, source candidates, and access other features, giving you flexibility based on your hiring needs.

Customers on Core and Plus plans can upgrade to a higher credit tier at any time directly within the application, or opt in to our auto-upgrade feature.

If you choose to enable auto-upgrade, your account will automatically move to the next credit tier when your credit balance falls to 100 or below. This helps ensure you don’t run out of credits and your hiring process continues without interruption. You’ll also receive an email notification each time an auto-upgrade occurs.

When you upgrade to a higher credit tier:

  • The cost is charged upfront
  • Credit pricing is the same for both Core and Plus customers
  • The price per credit decreases as you purchase more (volume-based discount)
  • There is no pro-rated pricing — you pay the difference in cost between your current and new tier
  • All credits, including additional ones, expire at the end of your current contract period. Your renewal date remains unchanged, so plan accordingly.

You’ll have access to a clear overview of your credit balance and expiry date within your account, and a credit ledger will be available to help you track historical usage.

Core plan customers can purchase up to 20,000 credits per contract year. If you need more than 20,000 credits, please contact us to upgrade to a Plus plan. A credit calculator will be available for Core customers to estimate their yearly spend and help them choose the most suitable tier, while Plus customers will be guided by our Sales team to estimate ideal credit tiers.

For more information on these plans and the available tiers, please visit our pricing page.


📘 Looking for more detail on credits? Read the complete guide to TestGorilla credits .

📨 Next step: Invite your first candidates 

With credits sorted, it’s time to bring candidates into your assessment. Learn how to invite, track, remind, and manage every applicant in your hiring flow.

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