Using custom questions

Custom questions can be used to request more specific information from your candidates.

Custom questions are an important part of an assessment. While our tests can assess and score your candidates based on various skills, custom questions are your opportunity to ask questions pertaining to your company or specific job role. You can receive the answers to your questions in a method of your choosing. Though these questions can be written yourself, we do offer a library of prewritten questions as well.  Custom questions are part of the assessment-making process, so can be created by Owners, Admins, and Recruiters.

Approx. reading time 6 minutes

 

In this article 

1. Video
2. Creating custom questions
   1. Multiple-choice 
   2. Essay
   3. Video
   4. File upload
   5. Code
3. Managing your custom questions
4. Using the custom question library
5. Reviewing your candidates' answers
6. Common questions

 

Check out our video if you're short on time

 

Creating custom questions

To begin adding your own questions, you first need to create a new assessment or edit an existing one. Custom questions can be added upon reaching Step 3: Add questions.

 

There are five custom question types available to you:

1. Multiple-choice
2. Essay
3. Video
4. File upload
5. Code

Below you can find summaries of the different question types, when to use them, the time limit options for how long your candidate has to answer, how to use and how to create them.

 

Multiple-choice

Multiple-choice questions have a limited set of answers — between two and ten — from which the candidate can choose.

 

How to use:

	To create your question, select the multiple-choice question type by clicking the relevant tile.
	Select a time limit from the dropdown menu.
	Enter your question in the text box on the left. We suggest being as thorough as possible, to give your candidate the best chance of success. Give them all the information they will need, in a clear and concise manner. You can format the text of the question using the toolbar at the top of the box.
	Input your answers in the text boxes on the right. You can format the text of your answers by clicking in the text box and using the formatting editor that appears.
	Add another answer with the button below the answer options. Remove answers by clicking the X next to the answer. You can have between two and ten options — 4 options is the default.
	Select the correct answer by selecting the circle next to the relevant answer. If your question has multiple valid answers, you can choose to distribute points across answers by selecting the toggle above the answers. This gives you the option to rate each answer on a scale of 0-5.
	Information for your team is at the bottom of the page. This is an optional section that allows you to pass along information to help other members of your team who might review assessment results.
	Cancel or save your question or exit the editor using the toolbar at the top of the page.

 

Essay

A question where the candidate can provide an open-ended answer with text.

 

How to use:

	To create your question, select the essay question type by clicking the relevant tile.
	Select a time limit from the dropdown menu.
	Enter your question in the text box on the left. You can format the text of the question using the toolbar at the top of the box.
	Information for your team is at the bottom of the page. This is an optional section that allows you to pass along information to help other members of your team who might review assessment results.
	Cancel or save your question or exit the editor using the toolbar at the top of the page.

 

Video

A question where the candidate answers with a video recording of their response.

 

How to use:

	To create your question, select the video question type by clicking the relevant tile.
	Select a time limit from the dropdown menu.
	Enter your question in the text box on the left. You can format the text of the question using the toolbar at the top of the box.
	Information for your team is at the bottom of the page. This is an optional section that allows you to pass along information to help other members of your team who might review assessment results.
	Cancel or save your question or exit the editor using the toolbar at the top of the page.

 

File upload

A question that the candidate answers by uploading a document file.

 

How to use:

	To create your question, select the file upload question type by clicking the relevant tile.
	Select a time limit from the dropdown menu.
	Enter your question in the text box on the left, including any relevant requirements the candidate will need to include. You can format the text of the question using the toolbar at the top of the box.
	Information for your team is at the bottom of the page. This is an optional section that allows you to pass along information to help other members of your team who might review assessment results.
	Cancel or save your question or exit the editor using the toolbar at the top of the page.

 

Code

A coding challenge created by your own developers.

 

How to use:

 

Coding questions require that you create a coding scenario for your candidates to work through. You will need to have an expert in your required coding language to create your question for you.

We have a dedicated guide for creating coding questions here.

 

Managing your custom questions

Your created questions will be displayed on a table at the top of Step 3: Add questions page. Hovering over a question will highlight it, and icons will appear at the far right of the question to help you view, move, edit, and delete it. 

Create your own questions by clicking on the required tile. A popup window will appear with the question editor. Questions are added to the table as you save them.

Select from our library of custom questions at the bottom of the page. This portion can be searched and filtered to help you find the ideal question.

 

Using the custom question library

The custom question library contains questions created by us, along with any questions you have created in previous assessments.

 

How to add a custom question from the library

The left side allows you to search and filter the questions. The results of the filters you choose are displayed on the right side of the page, and will actively refresh as you make selections.

 

 

Reviewing your candidates' answers

When you scroll down on a candidate's results page, you'll see his or her individual answers to your custom questions. By clicking the eye icon in the View answer column, you'll be able to view the candidate's answer for each question, including video responses and file uploads. You can also rate each individual answer here.

Our custom question rating system allows you to rate the answers provided by your candidates from their results page. You can score their submissions on a scale of one to five stars, and leave supporting notes for other team members to view.

 

Common questions

Can I purchase individual question types not included in my plan?
It isn’t possible to do this. You can only use the question types included with your plan. You will need to upgrade to use other types.

Can you help me create a coding question?
While our success team can offer assistance with the process of creating a coding question, we cannot help with the actual content of it. We recommend having an expert in a particular coding language help you create your question.

Can I change the custom questions later?
You can edit any part of your assessment right up until you invite your first candidate. After this, no edits can be made. This is to keep things fair to all candidates who are taking an assessment.